The questions we are asked most, answered in full.
Building, editing and reviewing a CV is free. You pay R45.00 when you download one, and that is the only charge — there is no subscription and no monthly fee.
PDF, which is what you send to an employer, and DOCX, which is editable if a recruiter asks for a Word file.
You can download the same CV again for seven days after the payment, free of charge. After that, a further download is a new purchase.
If a download failed or the file was not what you paid for, contact support and we will refund it. Because a download cannot be returned, a CV that was delivered and is correct is not refundable.
Payments are handled by PayFast, so you can pay by card or by instant EFT. Your card details never reach this site — PayFast processes the payment and tells the server whether it succeeded.
The ATS-friendly templates use a single column, standard headings and selectable text, which is what those systems read. You can also check your CV yourself, without downloading it.
It reads the text you have written and suggests changes. It does not invent experience, and nothing is published anywhere. Your CV is yours, and you can delete your account and its data from the account screen.
Yes — one account holds your CVs, so you can come back and edit them later or download them again within the seven-day window.
Still stuck? The account screen has your orders and their download links, and support can help with anything else.